Coaching & Mentoring

Course Objectives:

Organisational development and change, as well as the need to provide key employees with support through a change of role or career are often catalysts which inspire companies to implement coaching and mentoring programmes. This course will help you to understand the differences between the two processes, but also the similarities and how working together they can provide a complimentary force in supporting organisational success.

Course Content:

This course takes a workshop style approach including role-play and other practical work. Topics include:

Coaching
The differences between coaching and mentoring
HR’s role in coaching and mentoring programmes
12 dimensions of coaching
The coaching relationship
ABC coaching technique
Coaching process – GROW model
Questioning – ‘Ask don’t Tell’
Putting coaching into practice Mentoring
The Mentoring Wheel
Structuring a mentoring programme
Who needs mentoring and who makes a good mentor
Responsibilities, skills & overcoming problems
Defining and developing the mentoring relationship
Measuring results

On successful completion of the course, delegates will receive a Certificate of Attendance.

Who Should Attend?

Those working in HR responsible for developing coaching and mentoring programmes or anyone interested in developing coaching and mentoring skills and learning about the benefits these can bring to all parties.